Independent Representative or Affiliate Agreement Terms and Conditions
The Terms & Conditions hereunder, together with the Policies & Procedures and the Compensation Plan,
form the agreement (the "Agreement") between the Independent Representative or Independent Affiliate ("Member") and
Organic & Natural Enterprise Group Pty. Ltd., ABN: 29 103 341 288 ("ONEgroup" or "the Company"). A Member may cancel the Agreement
within 15 days of joining for a full refund. After the 15-day period has lapsed any sales aids or product (not
including Shipping & Handling) will be repurchased by the Company at 80% of the Member's cost after a Return
Authorisation Number (RAN) has been obtained from the Company. The cost of returning any items to the Company shall be
borne by the Member.
- The Member is of legal age to enter into a contract in the country in which they reside.
- The Member shall have the right to sell the products offered by ONEgroup in accordance with the Company's
Compensation Plan.
- The Member agrees to abide by any modifications to the Policies & Procedures or the Compensation Plan
reasonably implemented by the Company and provided to the Member.
- The terms of this Agreement shall be one (1) year from the date of acceptance by the Company, unless
earlier terminated by the Company or the Member. Provided the Member does not breach any of the Terms &
Conditions of this Agreement, this Agreement will be renewed for successive terms of one year.
- The Member confirms and acknowledges that the Member is an independent contractor who establishes and
services retail customers for the Company's products. The position of "Member" does not constitute an agency or a
franchisee/franchisor relationship with the Company. This Agreement is not intended and shall not be construed to
create a relationship of employer/employee, agency, partnership or joint venture between and Member and the
Company.
- As an independent contractor, the Member shall:
- Abide by any and all Federal, State and local laws, rules and regulations pertaining to this Agreement
and the acquisition, receipt, storing, selling, distribution or advertising of the Company's products.
- At the Member's own expense, make, execute or file such reports and obtain such licenses as are
required by law or public authority with respect to this agreement and the receipt, storing, selling,
distribution or advertising of the Company's products.
- Be solely responsible for the declaration and payment of all local, State and Federal taxes that may
be payable because of the Member's activities or income in connection with this Agreement.
- Not make any statements or representations regarding the Company's products or Compensation Plan other
than those contained in sales aids provided by the Company.
- Failure to comply with any provision of the Agreement may result in the suspension or cancellation of the
Membership.
- A Member shall be entitled to cancel their Membership at any time and for any reason upon sending written
notice to the Company. Upon notification of cancellation, the Company will re-purchase any inventory in accordance
with this Agreement.
- In the event that a dispute arises between the Company and a Member or among Members as to their
respective rights, duties and obligations under this Agreement, such disputes shall be exclusively resolved
pursuant to the appeal procedure in the Policies & Procedures. Any further dispute shall be submitted to
binding arbitration. Such arbitration to be held in Queensland, Australia. The laws of Queensland, Australia,
apply. The decision of the arbitrator shall be final and shall be entitled to enforcement in any court of competent
jurisdiction.
- It is expressly agreed by the Member that there are or were no verbal or other written representations,
understandings, stipulations, agreements or promises relating to the subject matter of the Agreement not
incorporated in writing in this Agreement and that this Agreement constitutes the entire agreement between the
parties.
- The Member agrees not to utilise the Company's logos, tradenames or trademarks or those of its products in
any way other than those approved by the Company. The Member agrees to utilise only those items of literature and
sales aids provided by the Company.
- The Member understands that the Membership position can be inherited or bequeathed, but cannot be
transferred or assigned during the lifetime of the Member without the written consent of the Company, which consent
shall not be unreasonably withheld.
- The Member understands the Company does not discriminate in its acceptance or rejection of applicants
because of race, creed, gender, colour or national origin.
- The Member acknowledges and understands that this Agreement shall not be binding on either party until the
Company has accepted it at its Corporate Office.
- If any provision of the Agreement is found to be invalid all other provisions and clauses shall remain in
full force and effect.
MiRewards
You will find the full MiRewards Frequently Asked Questions here.
Q) When are my points awarded?
A) The points are awarded as soon as the order is placed. Because Miessence's return policy, the points are not available to use until after the clearing process which is 31 days from the date the order is shipped.
Q) How can points be redeemed?
A) To redeem your mirewards points you will need to place your own order online in the shopping cart.
Once you have selected all the items you wish to order simply go to checkout and here you will see the three leaf symbol for MiRewards to the right of each product that you have enough available Mirewards points for. For products that you can redeem this symbol will be displayed and you will simply click on this symbol. You will then see the product value go to zero as well as the PV.
Once you have redeemed your Mirewards points you can then continue through checkout at normal and finalise your order.
Please note that redeemed products are free and therefore have no PV.
Representatives - You must check your final order to ensure you still have the minimum 75PV required before paying to ensure your account stays active and eligible to receive bonuses.
Q) Do I pay taxes and shipping costs when I use points?
A) Yes, your MiRewards points pay for products only. The most economical way to use your MiRewards points is to add them to your order to take advantage of the very best shipping rates.
Q) Can I return a product that I purchased with points?
A) Products purchased with Points remain subject to our standard returns policy.
Q) How do I cancel my MiRewards?
A) When you cancel AutoShip, your MiRewards will be automatically canceled.
Q) Is there a cancellation fee?
A) No, there is no cancellation fee and you can cancel at any time.
Q) Can I rejoin MiRewards after I cancel?
A) Yes. You may rejoin MiRewards once you cancel. To rejoin MiRewards, you will need to sign up for AutoShip. If you rejoin after 30 days you will not retain the points that you had previously earned and will start over.
Q) If I cancel MiRewards, do I lose my points?
A) Yes. Once you cancel MiRewards, your unused accumulated point are locked. If you rejoin MiRewards within 30 days, your points are unlocked. If you do not rejoin MiRewards within 30 days, your points expire.
AutoShip
You will find the full AutoShip Frequently Asked Questions here.
Q) What are AutoShip requirements for Miessence Customers?
A) AutoShip is perfect for Customers who enjoy regularly receiving Miessence products to the value of 75 Points (PV*)or more.
AutoShip can be set up to run monthly or bi-monthly (every other month).
AutoShip can be set on a choice of dates. The dates are the 5th, 15th or the 25th of each month**.
Q) What are AutoShip requirements for Miessence Independent Representatives?
A) AutoShip is designed to protect a Representative against missing out on bonuses.
Active Miessence Independent Representatives are required to place a minimum monthly 75 PV* order to claim bonuses.
Active Miessence Independent Representatives can choose an 140PV AutoShip to access greater discounts.
Representatives on a 75 Point AutoShip can bypass AutoShip by placing an order 75PV or greater during the calendar month, prior to when their AutoShip is set to run.
Representatives on a 140 Point AutoShip can bypass AutoShip by placing an order 140PV or greater during the calendar month, prior to when their AutoShip is set to run.
AutoShip can be set on a choice of dates. The dates are the 5th, 15th or the 25th of each month**.
*PV: Personal Volume is the monthly Point value of the products you purchase from the Company, primarily for retail sale or personal consumption. PV points are the same in every territory regardless of the Recommended Retail Price.
**Except in December where the 25th is Christmas Day. AutoShip will run early.
Q) What Are Points?
A) Points: Points are the value placed on each product. Points provide a consistent value for each product across multiple countries and currencies. Points are calculated at 70% of the Australian RRP minus taxes.
Q) What can be managed online?
A) You can:
- Shop using your MiRewards Points
- View your Mirewards accountbalance and available points in MiAccount
Q) How do I cancel AutoShip?
A) To cancel your AutoShip, go online and click the Cancel AutoShip button or contact our Customer Service team.
Q) Is there a cancellation fee?
A) No, there is no cancellation fee and you can cancel at any time.
Q) Can I reactivate AutoShip once I cancel?
A) Yes. You may reactivate AutoShip at any time.
Q) If I cancel AutoShip do I lose my MiRewards points?
Any unused MiRewards Points will be locked for 30 days after the cancellation of AutoShip. If you reactivate AutoShip within 30 days, your points will be unlocked and ready for you to redeem. If you reactivate AutoShip after 30 days, you will not retain the points that you had previously earned and will start over.
Representatives please note: if you cancel AutoShip and then rejoin within 30 days, you will not receive the higher discounts until after the 30 day period.
